First Time In 11 Years: America’s Favorite Fast-Food Chain Is No Longer Chick-fil-A

Jersey Mike’s has taken the top spot in the 2026 American Customer Satisfaction Index for quick-service restaurants, scoring 84 out of 100 and dethroning Chick-fil-A, which held the No. 1 position for the previous 11 years. The 2026 ACSI Restaurant and Food Delivery Study, based on 16,464 customer surveys conducted between April 2025 and March […]
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