A new class action lawsuit questions whether Anthropic broke the law by misleading power users

The Verge
Published
A new class action lawsuit questions whether Anthropic broke the law by misleading power users

The short version

  • But some of these same customers say Anthropic misled them into believing they'd get more out of a top-tier pricing subscription than they did.
  • In an expanded class-action lawsuit filed today, a group of Claude subscribers say the company deceptively advertised the limits of its Max subscription tier.
  • The lawsuit was brought by attorneys Monica Vaca and Kati Daffan, who both formerly worked at the Federal Trade Commission under Lina Khan.
  • It's a rare attempt to legally penalize AI companies fo … Read the full story at The Verge.

The story

Anthropic says power users are key to its business - it's prioritized them even when it means cutting off other popular applications, like OpenClaw. But some of these same customers say Anthropic misled them into believing they'd get more out of a top-tier pricing subscription than they did.

In an expanded class-action lawsuit filed today, a group of Claude subscribers say the company deceptively advertised the limits of its Max subscription tier. The lawsuit was brought by attorneys Monica Vaca and Kati Daffan, who both formerly worked at the Federal Trade Commission under Lina Khan. It's a rare attempt to legally penalize AI companies fo …

Read the full story at The Verge.

Read the full story at The VergeOriginal

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The Story At A Glance

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  • • Anthropic faces a class action lawsuit for allegedly misleading Max subscribers regarding usage limits.

  • • Plaintiffs claim the Max 20x tier delivered only six to eight times the Pro usage instead of the promised amount.

  • • The lawsuit was filed by former FTC officials Monica Vaca and Kati Daffan.
Context
Anthropic is prioritizing high-paying power users by cutting off third-party integrations like OpenClaw. This follows a massive $1.5 billion settlement with authors regarding copyright issues.

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